IMPORTANT
PLEASE READ THIS ENTIRE SECTION TO AVOID ANY BOOKING ISSUES OR INCONVENIENCES.
Before Booking
Ensure you have all the necessary information and can comply with our policies to guarantee a smooth appointment process.
POLICIES AND PROCEDURES
Listed below are our basic policies to ensure quality and excellence while being serviced.
Card on File
All clients must store a card on file in case the booking policy is violated.
Additional Guests
No extra guests are allowed unless they are being serviced. Space is limited.
Contact Information
Ensure all contact information is correct when booking. Appointments may be canceled due to non-communication.
Appointment Times
Appointment times are estimated, as hair textures, lengths, and thicknesses vary for each individual. To ensure you are not rushed, please allow for an additional hour in your schedule or consider booking for another day if you have time constraints.
Services Offered
All services listed on our appointment page are offered. Additional services or inspirational pictures might be accepted. Contact us for details before booking.
Hair Preparation
Arrive with freshly washed, blow-out, product-free hair (no oils, grease, or leave-in conditioner). Hair must be 3-4 inches long.
If you have short hair (under 4 inches) contact me before booking and there will be $60 fee for short hair grip if I do accept.
ARRIVING
When arriving to your appointment ✋🛑, please wait in your car until the time of your appointment. I could be finishing up a client or cleaning my station from my previous client.
Braid Length
Braid lengths may vary due to client height.
Squeeze-in Appointments
Offered only for Medium Knotless. Must be flexible with time and require full payment upfront.
Mode of Payment (in Person)
Cash, Cash App, or Zelle.
Hair Details
- Trimmed Ends: Avoid fresh trims/blunt cuts before appointments.
- Parting: Only square parting for knotless and boho knotless styles.
- Hair Provided: Xpressions, Braid-up.
- Hair Colors: Available braiding hair colors, (natural hair colors) and these include: 1b, 2, 4, 27, 30, 350, 1b/27, 1b/30, 1b/blue, 1b/burgundy. Additional hair colors are to be purchased by clients and DOES NOT change price.
- Mixing Hair: Not recommended. However, this might result in an extra fee of $30.
Boho Styles
For Boho styles, you will need to bring any curly or wavy human hair or synthetic hair of your choice, I recommend human hair. Feel free to reach out if you are unsure of how many packs will be needed.
DEPOSITS
- Non-Refundable Deposits: $20 is required for booking, deducted from the service balance.
- No Refunds: No refunds for any deposits.
CANCELLATIONS/RESCHEDULING
- Rescheduling: Must be done through the confirmation email. Save your confirmation email.
- 24-Hour Notice: Required for cancellations. Deposits are non-refundable.
- Same Day Cancellations: This will result in a 50% fee of the remaining balance.
- No Call/No Show: Will result in a 100% fee charge of the service price.
Running Late
- Grace Period: 15 minutes.
- Late Fee: $30 after 15 minutes.
- Cancellation: After 30 minutes, the appointment is canceled, and the deposit is forfeited.
Additional Fees
- Late Fee: $30 after 15 minutes. PLEASE BE PUNCTUAL!
- Inconvenience Fee: 25%.
- Medium Squeeze-in Fee: $50.
Thank you for reading our booking policy. By booking your appointment with me, you have read all of my policies and understood all of the above conditions If you have any questions or concerns, feel free to text me at +1 (719) 651-6381 and I’ll be happy to help!
We look forward to seeing you. Happy Booking!